FAQs
Answers You Need
Are your rentals clean?
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Do your units contain any lead in the vinyl and are they safe?
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Can I rent out other equipment without inflatable?
No, an Inflatable must be rented in order to reserve tables, chairs, and yard messages.
How long are your rentals for?
The racetracks are typically delivered 1-2 hours before your planned party time. Party times range between 2-5 hours. Additional charge for extra hours. Delivery and pick up times may vary in season.
Do I have to be home during set up?
Yes, someone must be present during set up.
Do you deliver and setup your units? If so, can we depend on you being on time?
ABSOLUTELY! We pride ourselves on our efficient and stress-free delivery. Delivery prices vary based upon the delivery location and unit type.
Am I expected to tip the delivery people?
Our delivery team goes out of their way to make sure you have a great rental experience! If you wish to tip the delivery team for their great service it will be appreciated, but it is not required.
Why is an adult required at all times to monitor the use of an inflatable?
As is the case with any amusement attraction, playground equipment, or inflatable, there exists the possibility for misuse. Improper use by the occupants, such as climbing on the nets, rough housing, or running into one another can cause serious injury. It is important that a responsible adult be in charge of an inflatable and other equipment at all times to ensure that all safety rules are followed to prevent injury.
What happens if it rains?
If rain is predicted on the day of your rental you will be given the option to cancel your rental or reschedule at no cost. However, if it is delivered to you there are no refunds.
What happens if I lose power?
All inflatables designed for commercial or rental use require a fan or blower that runs continuously. Should the blowers provided to you stop working, immediately remove the children playing in or on the inflatable. Then, check the circuit breaker to see if it has tripped. If it has tripped, reset the breaker and if this blower is working properly you may continue playing on the inflatable. Should the breaker trip a second time you should try another electrical outlet. If it trips again please call us right away.
How much electricity do your units use?
The blower runs continuously and uses approximately 14¢ of electricity per hour, utilizing less energy than most household appliances.
Can your units be set-up indoors?
Yes. We can set up in gymnasiums, halls, churches, or anywhere else that can accommodate the height of our units.
Does the rental have to be set up on grass?
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags. It is important to understand which ride-on can operate on grass/concrete.
All bumper cars- hard surfaces only
Scooters- hard surfaces only
ATV's- grass or hard surfaces
Go-Karts- grass or hard surfaces
The area must be free of debris, rugged material, and animal feces. We reserve the right to charge a cleaning fee for excessive dirt, mud and debris.
